Shipping Policy

Shipping Policy:

Domestic Shipping

We offer shipping within the United States. Orders are typically processed within 7-12 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please note that shipping times may vary depending on your location.

International Shipping

We also offer international shipping to select countries. International orders may take longer to process and ship. Shipping costs and delivery times will be calculated at checkout based on your location. Please be aware that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. The exact shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment online. If you have any questions about the status of your order, please contact us at frescoflaire@outlook.com.

Delivery Time

Delivery times vary depending on the shipping method selected and your location. Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions, customs delays, and carrier delays may affect delivery times.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at frescoflaire@outlook.com so that we can assist you in resolving the issue. For damaged items, please provide photos of the damage and the packaging.

Address Errors

Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer is responsible for any additional shipping fees to reship the package to the correct address.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy. If you have any questions or need assistance with a return or exchange, please contact us at frescoflaire@outlook.com.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn more about how we collect, use, and protect your personal information.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at frescoflaire@outlook.com. We are here to help!